contact us

Email

  • Please send email inquiries to custserv@softwalkshoes.com.
  • Emails are answered within 48 hours if received during regular
    business hours.

Phone

  • For Customer Service, order status, questions concerning a return or general assistance please call 1-888-218-7275
    Monday through Friday 6:30am - 3:30pm PST.
  • To place an order, call
    1-888-218-7275.
  • Our fax number is: 1-800-526-8151

For Product Returns:

Phoenix Footwear
Consumer Returns
107 Main St
Old Town, ME 04468

Mailing Address:

Phoenix Footwear Group, Inc
5840 El Camino Real
No. 106
Carlsbad, CA 92008